Job Description
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Work a 9-day fortnight
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Make a genuine impact helping customers
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Salary Packaging options
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About the Role
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The Prior Conviction Case Manager also known as Employment Coach - Specialist is responsible for undertaking meaningful work by supporting an allocated caseload of customers with a prior offender history,with the objective of finding them employment.
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Using an intensive case management approach, this role focuses heavily on improving the customers capacity to work by addressing non- vocational issues and building vocational skills and experience.
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Promoting your customers through advocacy to employers will be paramount in assisting them to find suitable employment opportunities, while actively running group-based sessions to motivate and improve confidence amongst your caseload.
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We have this unique position available at our Fremantle site and is being offered on a full time, ongoing basis.
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If you possess the relevant skills and experience, the drive to help those in need, or if you believe you have transferable skills that would be able to truly make a difference to the lives of our customers, we would like to hear from you.
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What skills and experience will you need to possess to be successful in this role?
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Demonstrate an understanding of vocational and other barriers that impact people from gaining employment
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Demonstrate a passion and drive for helping people find employment
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Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff
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Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers
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Demonstrate the ability to achieve individual targets and work to clearly defined KPIs
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Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience
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Demonstrate attention to detail ability to work under pressure
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Demonstrate previous experience in the employment services, Justice or similar field will be highly regarded
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Have a minimum Certificate IV in Community Services or willingness to study; and
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Have experience in Employment Services or a related Service industry.
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The Application Process
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If you progress through our screening process, there are a few other requirements which we'll need for you to obtain as follows (at Workskil Australia's cost):
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National Police Clearance
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Working Rights Check
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WorkskilAustralia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a secure environment for children and young people in the delivery of these services.
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