Job Description

We are seeking a highly organised and customer-focused Administration person to join our team. This role is ideal for someone who enjoys coordinating jobs, supporting technicians, and ensuring smooth day-to-day service operations.

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About the Role

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As Administration Officer, you will have contact between clients, technicians, and management, helping to schedule, track, and support other service staff.

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Key Responsibilities

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Assisting Service department in scheduling and coordinating service jobs and technician workloads
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Communicating with clients regarding bookings, updates, and service outcomes
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Goods receipting supplier invoices, data entry
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Preparing quotes, work orders, and invoices
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Processing purchase orders
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Maintaining accurate records of service jobs and documentation
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Supporting technicians with administrative and logistical needs
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Handling incoming calls, emails, and customer enquiries




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About You

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Previous experience in service administration, scheduling, or office support role
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Strong organisational and time management skills
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Excellent communication and customer service abilities
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Ability to multitask and work in a rapid-paced setting
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High attention to detail and problem-solving skills
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Proficient in Microsoft Office (especially Excel and Outlook)
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Experience with job management systems (e.g. SimPRO, ServiceM8) is highly regarded
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Australian work rights required
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What We Offer

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Market-competitive salary based on experience
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Friendly and supportive team environment
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Stable, long-term role with a growing business
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Prospects for career development
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J-18808-Ljbffr

📌 Administration Officer Townsville (Australia)
🏢 Waste Water Works
📍 Australia