Complex Behaviour Support Worker – Caloundra & Landsborough
We are seekingexperienced and resilient Complex Behaviour Support Workersto support participants withhigh and complex support needs, including psychosocial disability, intellectual disability and significant mental health conditions.
The successful candidates will have experience supporting individuals who may present withcomplex behaviours of concern, self harm, property damage, aggression, emotional dysregulation and behaviours that may place themselves or others at risk.
This role requires support workers who are calm under pressure, confident managing complex situations, emotionally resilient and able to follow behaviour support strategies consistently.
You will be supporting participants who may havecomplex mental health presentations, includingschizophrenia, Borderline Personality Disorder and other psychosocial disabilities, as well as participants with a history of trauma and significant behavioural support needs.
Experience supporting people withsevere self injurious behaviours, property damage, leaving placement or other high-risk behaviourswill be highly regarded.
While this can be a demanding role, it is alsohighly rewarding.
You will play an important role in providing consistent, person-centred support while helping participants build independence, develop daily living skills and engage meaningfully in their community.
Comprehensive training, specialised support and ongoing guidance will be provided.
Responsibilities
Provide person-centred support to participants withintellectual disability, psychosocial disability and complex mental health needs.




Support participants who may experience schizophrenia, Borderline Personality Disorder, trauma-related challenges and significant emotional dysregulation.
Safely support and respond to complex behaviours of concern, including self harm, property damage, verbal or physical aggression and other high‐risk behaviours.
Recogniseearly warning signs, triggers and changes in presentationand respond appropriately.
Follow and implementBehaviour Support Plans (BSPs)and individual support plans consistently.
ImplementPositive Behaviour Support strategiesand proactive approaches to reduce behaviours of concern.
Maintain a calm, professional and supportive approach during periods of escalation or distress.
Follow organisational procedures regardingrisk management, incident reporting and restrictive practices, where applicable.
Promote participant choice, dignity, independence and community participation.
Maintain accurate and timelyprogress notes, incident reports and other required documentation.
Work collaboratively with the participant's support team, including behaviour practitioners, mental health professionals and other relevant stakeholders.
Shift Availability
6:00am – 2:00pm
2:00pm – 10:00pm




2:00pm – 6:00am Sleepover – $140 sleepover allowance
10:00pm – 6:00am Active/Awake
Essential Experience & Requirements
Previous experience supporting participants with complex behaviours and high support needs is essential.
Demonstrated experience supporting people withcomplex mental health and/or psychosocial disability.
Experience supporting individuals withself harm, behaviours of concern, aggression and/or property damage.
Experience responding tobehavioural escalation and implementing de‐escalation strategies.
Experience following and implementingBehaviour Support Plans.
Ability to remaincalm, patient and professional in high‐pressure situations.
Solid understanding ofperson‐centred and trauma‐informed support.
Ability to work independently while maintaining strong communication with the broader support team.
Certificate III in Individual Support, Disability, Mental Health or equivalent is desirable.
NDIS Worker Screening Check
Blue Card
Completion ofNDIS Quality, Safety & You
CurrentFirst Aid & CPR
Valid Driver's Licence
Access to areliable vehicle with comprehensive insurance
Why Join Us?
Flexible shift opportunities
Salary packaging up to$15,900 + $2,650 meal and entertainment
Paid onboarding and specialised training
Ongoing support from experienced teams
Opportunities for career growth and professional development
Supportive team environment
The opportunity to make agenuine and meaningful differencein the lives of participants
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📌 Complex Behaviour Support Worker – Caloundra & Landsborough
🏢 The Co-Group
📍 Caloundra