Job Description
I'm currently partnering with a well-established organisation that is rolling out a large-scale ERP transformation across multiple environments.
This project-first enablement position sitting within the PMO, working day-to-day with Project Managers to drive engagement, adoption, and readiness across the business.
If you love working in the detail of a transformation program: comms, stakeholder engagement, training, SharePoint, governance- this one is for you.
The Opportunity:
As the Project Communications Specialist, you'll support the people-side delivery of a major ERP rollout by:
Owning the project communications rhythm
Creating training and enablement materials that actually land with users
Keeping the project's SharePoint environment clean, structured, and current
Supporting the PMO with stakeholder analysis, reporting, and continuous improvement
You'll work across diverse audiences — from production floor teams through to leadership — ensuring every rollout milestone is supported with the right comms, training, and tools.
What You'll Be Doing:
Project Communications & Stakeholder Engagement
Build and deliver targeted communication plans aligned to project milestones
Coordinate content and delivery for the Monthly Project Newsletter
Conduct stakeholder analysis (groups, impacts, comms needs) to support PMs
Develop a wide range of project assets including:
Posters, briefings, awareness packs, videos, emails, surveys, presentations
Use Canva to create professional, brand-aligned comms materials
Establish and manage project mailboxes and distribution lists for centralised comms
Training Development & ERP Adoption Enablement
Design and develop user-focused training materials for multiple audiences




Deliver training sessions (virtual and in-person) to support adoption
Build learning tools such as:
User guides, eLearning modules, in-application guidance, quick reference sheets
Tailor training to suit operational realities in a processing / manufacturing workplace
Use Articulate (Storyline/Rise) to create engaging learning experiences
SharePoint & Project Information Management
Own the project SharePoint sites — keeping content accurate, accessible and aligned
Create structured pages for:
Communications, training, documentation, status updates, artefacts
Maintain clean information architecture and intuitive navigation
Manage permissions and access across stakeholder groups
Ensure strong document control: versioning, archiving, compliance
Work with PMs to define and track adoption and engagement metrics
Collect and analyse user feedback to improve readiness and training effectiveness
Contribute to lessons learned and recommend improvements to PMO processes
Use insights to refine comms, training, and SharePoint content continuously
What We're Looking For:
5+ years' experience in project communications, enablement, training design, or ERP/system implementation support
Strong experience working within a PMO or project delivery environment
Proven ability to develop high-quality training and comms assets for varied audiences
Strong capability with:
SharePoint (pages, structure, permissions, version control)
Canva (branded comms assets)
Excellent stakeholder engagement and communication skills (written + verbal)
ERP experience (SAP / Oracle / Dynamics 365 or similar)
Experience in manufacturing, industrial, food processing or operational environments
Project certification (PMP, PRINCE2, Agile PM) or strong PMO governance exposure
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📌 Communications Specialist (Queensland)
🏢 Exclaim IT
📍 Queensland