Job Description
Amazon's eero team in Sydney is seeking a Network Support Specialist to deliver high-quality support for mesh WiFi solutions across the APAC region. Fluency in Mandarin and English is required, with a focus on assisting customers via phone, email, and chat.
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The role emphasizes troubleshooting networking issues, configuring devices, documenting interactions, and mentoring junior staff. A pathway exists to grow into senior support, engineering, or leadership roles within the team.
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📌 Bilingual Network Support Specialist (Mandarin/English) - Sydney (New South Wales)
🏢 Amazon
📍 New South Wales
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