Shanahan Swaffield Partners – Rockhampton QLD
Shanahan Swaffield Partners
is seeking a friendly, organised and professional Admin and Reception Officer to join our team. This role is ideal for someone who enjoys providing excellent client service, managing front desk operations, and supporting a busy accounting practice with a range of administrative tasks. Based in a professional office environment, this position is a key part of ensuring our day-to-day operations run smoothly and to offer support to a diverse client base.
The successful applicant will be reliable, well presented and confident communicating with clients, colleagues and external contacts. Strong attention to detail, initiative and the ability to manage competing priorities are essential.
Key Responsibilities
Greet clients and visitors in a friendly and professional manner
Answer and direct incoming telephone calls and enquiries
Manage incoming and outgoing correspondence, emails and mail
Provide general administrative support to the team
Schedule appointments, meetings and other office commitments for a range of staff members
Maintain accurate client and office records
Prepare documents, correspondence, reports and other administrative materials
Communicate with the ATO and other government agencies
Assist with filing, scanning, photocopying and data entry
Maintain office supplies and coordinate general office requirements
Assist with invoicing,
accounts administration and other financial administration as required
Liaise with clients, suppliers and other external parties professionally
Maintain a clean, organised and welcoming reception and office environment
Assist team members with day-to-day administrative tasks and special projects
Maintain confidentiality and handle sensitive information appropriately
About You
The ideal candidate will have:
Previous experience in reception, administration or a similar office-based role (essential)
Excellent attention to detail and accuracy
Highly proficient computer skills, including Microsoft Office
Excellent communication and interpersonal skills
A professional and approachable manner
Solid organisational and time-management skills
The ability to work independently and as part of a team
A proactive approach and willingness to take initiative
The ability to manage multiple tasks and competing deadlines
A high level of confidentiality, integrity and professionalism
The ability to learn new systems and procedures quickly
What We Offer
A professional and supportive working environment
A varied role with opportunities to develop your administrative skills
The opportunity to work closely with an experienced professional team
A welcoming workplace where attention to detail, reliability and client service are valued
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