Job Description
TPG Telecom Limited is seeking a skilled customer experience skilled to manage escalated cases and resolve complex customer issues, collaborating with care agents and other departments.
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You will focus on supporting vulnerable customers, identifying needs, and delivering on-the-spot solutions while upholding accessibility and trauma-informed practices.
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Join a flexible hybrid team and help drive inclusive service with ongoing learning opportunities and employee benefits.
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📌 Customer Experience & Escalations Specialist (New South Wales)
🏢 Tpg Telecom
📍 New South Wales
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