Job Description
$90,000 - $95,000 per annum + Super
n
Company Description
n
Restaurant Manager
n
$90,000 - $95,000 per annum + Super
n
At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.
n
Who We Are...
n
A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. Home to our award-winning restaurant, Pastore, memorable breakfast experiences and personalised In-Room Dining, we pride ourselves on creating exceptional dining experiences that complement every guest's stay.
n
Job Description
n
As Restaurant Manager, you'll lead the daily operation of Pastore, our signature modern Italian restaurant, together with breakfast service and In-Room Dining. You'll play a key role in ensuring every dining experience reflects the warmth, sophistication and personalised service that defines the MGallery brand.
n
This is a hands-on leadership role where you'll inspire your team, foster a positive culture and continually look for opportunities to elevate both the guest experience and operational excellence across multiple dining experiences.
n
Key Responsibilities
n
n
Lead the day-to-day operations across Pastore, breakfast and In-Room Dining.
n
Ensure exceptional guest satisfaction by proactively engaging with guests, resolving concerns promptly and placing the guest experience at the centre of decision-making.
n
Lead, coach and develop Assistant Managers, Supervisors and team members,



creating a culture built on collaboration, accountability and excellence.
n
Work closely with the Executive Chef and wider hotel leadership team to deliver seamless service and memorable guest experiences.
n
Maintain consistently high presentation, service and operational standards across all outlets.
n
Support recruitment, rostering, labour management and daily operational planning.
n
Drive service recovery, resolving guest feedback professionally and confidently.
n
Identify opportunities to improve service delivery, operational efficiency and the overall guest experience.
n
Build strong relationships with guests, locals, industry professionals and repeat clientele to drive loyalty, gather feedback and enhance the dining experience.
n
Demonstrate robust business acumen to achieve and exceed operational and financial objectives.
n
Assist in developing and monitoring restaurant budgets, targets and costs, ensuring stock, labour and operating expenses are managed effectively while maintaining appropriate staffing levels.
n
Ensure compliance with food safety requirements, hotel standards and company policies.
n
Maintain a visible leadership presence throughout key service periods, including breakfast, lunch, dinner and weekends.
n
n
Qualifications
n
n




Previous leadership experience managing premium restaurant or hotel food and beverage operations.
n
A genuine passion for hospitality and creating memorable dining experiences.
n
Proven experience leading, coaching and developing high-performing teams.
n
Robust operational knowledge across restaurant service, breakfast operations and hotel dining environments.
n
Excellent organisational skills with the ability to balance multiple priorities.
n
A collaborative leadership style with outstanding communication and relationship-building skills.
n
A proactive mindset with a focus on continuous improvement and service excellence.
n
Flexibility to work across a seven-day roster, including evenings, weekends and public holidays.
n
A visible, hands-on leadership approach that inspires confidence, accountability and teamwork.
n
n
Additional Information
n
What's In It For You...
n
n
Lead some of Hotel Chadstone's most significant dining experiences, including our signature restaurant, breakfast operation and In-Room Dining.
n
Enjoy genuine career development opportunities with Australia's largest hotel group, Accor.
n
Access worldwide accommodation and dining discounts from your first day, Chadstone shopping privileges, complimentary anniversary accommodation and a range of additional employee benefits.
n
Join a supportive leadership team committed to developing talent and creating exceptional guest experiences.
n
Work in a sophisticated luxury hotel environment where no two days are the same.
n
n
If you're passionate about leading people, delivering exceptional dining experiences and creating memorable moments for every guest, we'd love to hear from you.
#J-*****-Ljbffr

📌 Restaurant Manager (Victoria)
🏢 Accor
📍 Victoria