OZONE COMPLETE PROPERTY SERVICES PTY LTD - Cairns City QLD
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We are seeking a dedicated Housekeeping Supervisor to join our team in Cairns City, QLD. This part-time contract role is essential for maintaining the high standards of cleanliness and organization within our facilities, ensuring a welcoming environment for our guests. The ideal candidate will possess robust leadership skills and a keen eye for detail, contributing to the overall guest experience in the travel and tourism industry.
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Responsibilities:
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Supervise and coordinate daily housekeeping activities to ensure cleanliness and orderliness in all areas.
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Train and mentor housekeeping staff, providing guidance on best practices and safety protocols.
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Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness.
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Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
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Address guest inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
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Develop and implement housekeeping procedures and policies to enhance operational efficiency.
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Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
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Qualifications:
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Proven experience in a housekeeping supervisory role within the travel and tourism industry.
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Solid leadership and team management skills.
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Excellent attention to detail and organizational abilities.
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Ability to work flexible schedule, including weekends and holidays.
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Good communication skills, both verbal and written.
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Basic knowledge of cleaning products and equipment.
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A commitment to maintaining high standards of cleanliness and guest service.
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