Job Description
Hospitality Team Members – Gaming, Bar, Retail & Bistro
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Are you passionate about hospitality and providing outstanding customer service? We are looking for enthusiastic, reliable, and customer-focused team members to join our growing hospitality team across Gaming, Bar Service, Retail, and Bistro operations.
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This is an excellent opportunity for individuals who thrive in a fast-paced workplace and enjoy creating memorable experiences for guests.
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About the Role
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As River Road Tavern team member, you will be responsible for delivering exceptional customer service while ensuring a welcoming, safe, and enjoyable setting for patrons. Opportunities are available across multiple departments, allowing you to develop a broad range of hospitality skills.
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Key Responsibilities
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Gaming Attendants
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Provide friendly and professional service to gaming patrons.
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Monitor gaming areas and ensure compliance with venue policies and regulations.
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Process payouts and assist customers with gaming enquiries.
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Maintain a clean, safe, and well-presented gaming environment.
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Bar Attendants
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Prepare and serve alcoholic and non-alcoholic beverages.
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Deliver exceptional customer service in a busy bar environment.
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Operate POS systems and handle cash transactions.
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Maintain cleanliness and presentation of bar areas.
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Retail Attendants
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Process customer purchases accurately and efficiently.
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Merchandise products and maintain retail displays.
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Assist customers with enquiries and product recommendations.
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Ensure stock levels are monitored and replenished.
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Bistro Team Members
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Take food and beverage orders.
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Deliver meals and beverages to guests.
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Assist with table clearing and dining room presentation.
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Provide friendly and efficient service throughout the guest experience.
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What We're Looking For
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Previous hospitality experience is preferred but not essential.
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Excellent communication and customer service skills.
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Positive attitude and strong work ethic.
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Ability to work flexible hours, including nights, weekends, and public holidays.
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Strong teamwork skills and willingness to work across multiple departments.
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Reliable, punctual, and professionally presented.
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Essential Requirements
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Current Responsible Service of Alcohol (RSA) Certificate.
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Current Responsible Conduct of Gaming (RCG/RSG) Certificate (or willingness to obtain).
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Full Australian working rights.
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Availability across a rotating roster.
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What We Offer
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Competitive hourly rates and penalty rates.
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Ongoing training and development opportunities.
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Supportive team culture.
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Career progression opportunities within a growing hospitality group.
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A dynamic and rewarding work environment.
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📌 Hospitality Team Members - Gaming, Bar, Retail & Bistro (Queensland)
🏢 River Road Tavern
📍 Queensland