We're partnering with a leading Sydney organisation looking to bring on an IT Operations Manager on a 3-month contract with potential to extend. A hands-on role leading a small support team through an office relocation and a new phone system rollout, while keeping day to day operations running smoothly.
The Opportunity
Lead the technology side of an office move, coordinating setup and getting the new site operational
Deliver a new cloud phone system rollout, including configuration, migration and user onboarding
Onboard and oversee an external managed service provider taking on network support
Manage a small helpdesk team, setting priorities and supporting their development
Keep BAU support running while project work is underway
Act as the escalation point for complex technical issues across the business
What we're looking for




Background as a Technical Operations Leader or L3 Engineer
Comfortable working hands-on while managing a small team
Experience delivering office relocations, system rollouts or similar infrastructure projects
Exposure to cloud telephony platforms such as RingCentral, 8x8, Teams Phone or Zoom Phone
Experience coordinating external vendors or managed service providers
Additional information
Lead the tech side of an office move and new cloud phone system rollout
Great chance for a hands-on technical operations leader
3-month contract with potential to extend, Sydney CBD
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📌 It Operations Manager (New South Wales)
🏢 Excolo
📍 New South Wales