Job Description
Senior EDRMS Systems Administrator (Content Manager)
Security Requirement: Must hold active NV2 Security Clearance
About the Opportunity
We are seeking an experienced Senior EDRMS Systems Administrator to support a Federal Government client within a secure, enterprise-scale ICT environment.
This role will focus on the administration, support, and optimisation of the Content Manager (EDRMS) platform, including infrastructure, integration, and global deployment considerations.
The successful candidate will work within a highly technical team responsible for maintaining enterprise information management systems that support domestic and international operations.
Key Responsibilities
Administer, support, and enhance the Content Manager (EDRMS) platform
Manage system configuration, performance, and troubleshooting across environments
Support server infrastructure, including patching, upgrades, and system maintenance
Assist with replication and synchronisation of EDRMS across distributed environments
Provide technical input into system upgrades, change requests, and enhancements
Integrate Content Manager with business applications and enterprise systems
Maintain technical documentation and ensure alignment with governance standards
Collaborate with ICT teams to resolve complex technical and network‐related issues
Skills & Experience Required
Strong experience supporting and administering Content Manager (TRIM / OpenText CM)
Proven experience integrating business applications with EDRMS platforms
Hands‐on experience with Microsoft Windows Server configuration, maintenance, and patching
Experience with virtualisation platforms:
VMware vSphere
Nutanix AHV
Citrix Workspace
Solid troubleshooting capability across application, infrastructure, and network layers
Experience working within secure Federal Government environments
Exposure to cloud computing environments
Experience in Digital Information Management and Records Management frameworks
Familiarity with DevOps and Agile delivery practices
Experience with .
NET development or integration
Additional Requirements
Willingness to participate in an on‐call support roster (including after‐hours and weekends)
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