Global Saas Customer Success Lead (New South Wales)

Global Saas Customer Success Lead (New South Wales)

21 Aug
|
Elsevier
|
New South Wales

21 Aug

Elsevier

New South Wales

Job Description
Elsevier in Australia is seeking a Customer Success Manager to lead onboarding, enablement, and value realization across Solutions and Research Sales.
You will be the primary post-sales contact, building trusted partnerships and driving adoption.
The role emphasizes customer retention, renewal growth, and identifying upsell opportunities, collaborating with sales and product teams to demonstrate ROI and value.
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📌 Global Saas Customer Success Lead (New South Wales)
🏢 Elsevier
📍 New South Wales

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