Love variety?
Love people?
Ready to grow?
Are you friendly, organised and looking for a role where no two days are exactly the same?
TJM Canberra is looking for a positive and motivatedRetail & Administration Assistantto become an important part of our Fyshwick team.
This is a varied, customer-focused position combining retail assistance, administration, ordering, stock support and general day-to-day coordination.
You will be one of the friendly faces of our business, helping customers while also keeping things organised behind the scenes.
You do not need to be a 4WD expert.
We are looking for someone with the right attitude, robust people skills, attention to detail and a genuine willingness to learn.
About the role
This is not a position where you will be stuck doing the same task all day.
You will work across the retail showroom and administration side of the business, supporting our customers, sales team, workshop and management.
Your day may include:
Welcoming customers into the showroom and providing friendly assistance
Answering telephone calls, responding to emails and handling customer enquiries
Assisting customers with retail purchases and product information
Processing customer orders, payments and associated paperwork
Completing general administration, data entry, filing and record management
Assisting with purchasing, supplier orders and order follow-ups
Receiving, checking, labelling and recording incoming stock
Helping maintain accurate stock records and assisting with stocktakes
Liaising with customers, suppliers, sales staff and the workshop team
Keeping the showroom, counter and administration areas organised and professionally presented
Providing general support wherever it is needed across the business
As your skills and confidence grow, there will be opportunities to take on greater responsibility in areas such as purchasing, stock control, logistics, sales coordination and broader business administration.
About you




We are looking for someone who:
Is friendly, confident and enjoys helping people
Communicates professionally in person, over the telephone and by email
Has a warm and approachable manner
Takes pride in representing the business professionally
Is organised and has strong attention to detail
Can manage several tasks while following each one through
Is reliable, punctual and willing to take responsibility
Has a positive attitude and contributes to a supportive team environment
Is comfortable learning computer systems and administrative processes
Is proactive and looks for ways to help rather than waiting to be asked
Wants a stable role with genuine opportunity for development
Is willing to learn about TJM products and the 4WD industry
Experience in retail, hospitality, reception, customer service, administration or stock control would be beneficial, but it is not essential.
Your attitude, reliability, communication skills and willingness to learn will be equally significant.
This opportunity could suit you if you are:
A retail assistant looking to gain more administration experience
An administration assistant who enjoys working with customers
Working in hospitality and ready to move into a varied retail and office-based role
Returning to the workforce and looking for a supportive environment
Looking to begin or develop a long-term career with room to grow
Interested in the automotive or 4WD industry but have not previously worked in it
What we offer
A varied role combining people, products and administration
Hands-on training and ongoing support
A friendly and supportive team environment
The opportunity to learn about quality 4WD products and vehicle accessories
Genuine opportunity to develop the role and take on more responsibility
Exposure to retail sales, purchasing, stock control, logistics and administration
A position within an established, locally owned Canberra business
A workplace where your contribution will be noticed and valued
#J-*****-Ljbffr

📌 Retail & Administration Assistant (Canberra)
🏢 TJM 4x4
📍 Canberra