Working closely with the Founder, you'll take ownership across four key areas: growth, brand and marketing; operations, systems and performance; team, standards and member experience; and culture and community.
This isn't simply a marketing role, nor is it a traditional Studio Manager position.
We're looking for someone who can see the bigger picture, identify opportunities and then build the systems and processes required to make them happen.
Ultimately, you'll help us raise the standard across the entire business and build a brand that can grow without losing what makes it special.
About the role
Working closely with the Founder, you'll take ownership across four key areas: growth, brand and marketing; operations, systems and performance; team, standards and member experience; and culture and community.
This isn't simply a marketing role, nor is it a traditional Studio Manager position.
We're looking for someone who can see the bigger picture, identify opportunities and then build the systems and processes required to make them happen.
Ultimately, you'll help us raise the standard across the entire business and build a brand that can grow without losing what makes it special.
Key responsibilities
Work closely with the Founder to translate the Bridge brand vision into strategy and execution
Help shape and execute our marketing, brand and growth strategy
Manage the content and social media calendar and turn ideas into campaigns, content and initiatives
Ensure our brand is consistently represented across every customer and member touchpoint
Own the lead and sales process, including follow-up, conversion and continually improving the customer journey
Develop initiatives to drive membership growth, engagement and retention
Develop local partnerships, collaborations, events and community initiatives
Take ownership of key day-to-day business operations
Develop, document and continually improve systems, processes and SOPs
Create clear, repeatable processes that improve consistency and allow the business to grow
Build systems and processes that allow the business and team to operate effectively without everything relying on the Founder
Improve member onboarding, communication and retention systems




Track and report on leads, sales conversions, membership growth, retention, class capacity and other key business metrics
Identify problems at the source, implement solutions and make sure improvements actually stick
Take ownership of projects from idea through to implementation and measurement
Support team communication, expectations, accountability and high standards
Help establish systems and processes that create a consistently exceptional member experience
Help strengthen the culture across both our team and member community
Success in this role will mean Bridge is growing, our brand is getting stronger, our systems are getting better, our team is operating at a higher standard and fewer things need to come back to the Founder to get done.
About you
You may come from fitness, wellness, lifestyle, hospitality, beauty or another strong consumer-facing brand.
Previous boutique fitness, studio management or coaching experience would be an advantage, but it is not essential.
What matters most is your ability to combine operations, growth, brand thinking and exceptional execution.
You'll ideally:
Have experience across operations, growth, brand, marketing or business management
Have strong brand instincts and understand how to build a brand people genuinely want to belong to
Understand how marketing, sales, customer experience and retention work together to drive growth
Be commercially minded and comfortable working with targets, KPIs and business performance
Be highly organised and excellent at implementing systems, processes and SOPs
Be able to identify what is working, what isn't and what needs to improve
Be confident working with a team, setting expectations and helping maintain high standards
Have an exceptional eye for customer experience and detail
Be proactive,



resourceful and comfortable taking genuine ownership
Be able to move comfortably between strategy and hands-on execution
Understand social media, content and modern consumer marketing without needing to be a specialist in every channel
Have excellent written and verbal communication skills
Have a genuine interest in women's strength, health and wellbeing
Just as importantly, you'll be the right cultural fit for Bridge.
We're a small, close‐knit team and want someone who genuinely wants to be part of what we're building.
You'll bring positive energy, warmth and personality to the role.
You'll enjoy collaborating, having a laugh, bouncing around ideas and being part of a fun, supportive and ambitious environment.
We're looking for someone who is creative and commercially switched on, but also approachable, down‐to‐earth and great with people.
Someone who genuinely cares about their work, takes pride in doing things well and naturally holds themselves and those around them to a high standard.
Most importantly, you're someone who notices things, sees opportunities and makes things happen.
You don't need to wait for a list of tasks.
You'll be excited to bring ideas to the table, take ownership and help make a great business even better.
About us
Bridge Fitness is a boutique women's strength training studio in Brighton with a loyal and growing community.
We've built something special, with a robust brand, an exceptional training experience and a community of women who genuinely love being part of it.
We've built strong foundations.
We're now looking for someone who can understand what we've built, see the bigger opportunity and help us take it to the next level.
You'll work closely with the Founder, have genuine autonomy and be encouraged to bring ideas to the table.
Hours and working arrangement
Permanent part-time, approximately 25 hours per week.
The role offers flexibility around how those hours are structured, with a hybrid mix of working from home and spending time in our Brighton studio.
Salary
$80,000 to $110,000 + super full-time equivalent, pro rata for approximately 25 hours per week, depending on experience.
#J-*****-Ljbffr

📌 Growth & Operations Manager (Victoria)
🏢 Bridge Fitness
📍 Victoria