Hands-on role with variety and potential career growth
Up to $95K + Super
Own the Victorian spare parts operation
Hands-on role with variety and potential growth opportunities
Take ownership of a growing Victorian parts operation—combining spare parts, customer support, inventory, dispatch and day-to-day branch coordination in a highly autonomous Laverton-based role.
Are you a capable spare parts professional who enjoys being a all rounder! We are partnering with an established global manufacturer supplying heavy industrial equipment to appoint a Spare Parts & Branch Coordinator for its Victorian operation in Laverton.
This is an all-rounder position for someone who can confidently manage customer parts requests while keeping the warehouse, inventory and dispatch function running smoothly. You will be the local point of contact for customers and internal stakeholders, with genuine scope to shape processes and expand your responsibilities as the branch develops.
Key Responsibilities
Manage incoming spare-parts enquiries by phone and email
Identify parts requirements, prepare quotations and process sales orders
Provide professional customer support and follow through on queries or issues
Coordinate freight bookings, deliveries, returns and proof-of-delivery requirements
Maintain accurate inventory records, stock levels and warehouse locations
Receive, check and store inbound stock
Pick, pack and dispatch customer orders accurately and on time




Operate a forklift to load and unload deliveries safely
Assist with local parts deliveries when needed
Maintain a safe, tidy and well-organised warehouse environment
Liaise with national service, sales and operations teams
Provide general administration and operational support for the Victorian branch
About You
Previous experience in spare parts, parts interpreting, customer service, stores, warehouse or inventory coordination
Exposure to heavy equipment, industrial machinery, automotive, transport, mining, manufacturing or a related technical environment
A customer-focused approach and confidence communicating with a broad range of stakeholders
Strong attention to detail, particularly when managing orders, stock and dispatch documentation
The ability to prioritise independently and stay organised in a hands-on environment
A current forklift licence and unrestricted driver's licence
SAP, ERP or inventory-management system experience will be highly regarded
What's on Offer
Up to $95K + Super
Newly created role with ownership and autonomy
Stable, long-term opportunity with a global business
Diverse role across customer service, warehouse and operations
Opportunity to grow your role as the Victorian operation expands
Full product training and ongoing support
Supportive national team with local responsibility
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📌 Spare Parts & Operations Coordinator (Melbourne)
🏢 Alexander Appointments
📍 Melbourne