Housing ACT is seeking a Client Review and Response Officer to join the Assurance Review and Complaints (ARC) team.
You will manage a workload of compensation claims, ensure accurate processing, and deliver high-quality customer service and complaint management.
Working in a small team, you will provide essential administrative support, prioritise tasks, and implement practical solutions while escalating issues to your supervisor when needed.
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📌 Policy-Driven Complaint Review Officer (Canberra)
🏢 Australian Capital Territory
📍 Canberra
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