Job Description
The Account Director acts as the conductor of the broader agency team and work; orchestrating all aspects of the day-to-day business of their respective accounts.
They can run an account with very little need for intervention and play an important role in the shaping of the culture + relationships with the client, external partners, and internally (amongst the team, within the department, and even the agency at large).
Maintains and grows the relationship with the senior day-to-day client(s)
Through the oversight of Account Executives and Account Managers, directs the day-to-day running of the entire account
Maintains constant communication with the Group Account Director (GAD) or Managing Director (MD) on account status
Demonstrates micro and macro knowledge of the client's business by continuous research of the brand, its categories and competitors
Sells in advanced, fully integrated strategic concepts, drives initiatives
Writes strong, insightful agency briefs based on sound rationale and previous experience
Influences the development of the highest quality of creative work by sharing knowledge of theclient/business/brandand demonstrating robust creative judgment
Develops and cultivates strong relationships with brand leadership across all internal disciplines (Creative, Strat, Production, Comms, BA, etc.)
Helps to devise short/long-term brand and advertising strategies in partnership with the leadership of the account/brand
Flawless management of client budgets and finances, both with the clients and internal agency parties
Identifies, addresses, and solves day-to-day account challenges, as needed
Manages/oversees communication between W+K, client,



and our partner agencies (media, retail, digital) to ensure seamless creative and media production and placement
Attends large budget shoots and edits to ensure client approval and satisfaction
Responsible for brand teams' professional development, performance reviews, and overall talent management of the team (along with the GAD and or MD).
Continually looks for additional opportunities for the agency and value-add opportunities for the client
Knowledge & Skills
5+ years of experience as an account lead in an agency environment, with at least 2 years owning and growing large complex client relationships.
Experience collaborating with teams across strategy, design, technology, environment, and content project types, and knowledge of/curiosity about best practices across emerging markets.
Exceptional verbal and written communication skills in a team and client setting.
Ability to conceptualize and write clear statements of work for new interactive, digital, and branding projects.
Ability to develop an environment of trust and respect not only for the client relationship, but in relationships with internal project teams.
Proficient in Google Suite (Gmail, Google Calendar, Docs, Slides, Sheets, etc.) or other comparable programs
Education & Experience
Bachelor's degree preferred, in Marketing, Communications, Advertising, Business/Commerce or a related field; or equivalent experience in a client-facing role.
5+ years of experience in an agency or in‐house environment, with a strong track record of client management, relationship building, and some experience in branding or brands.
International experience strongly preferred
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📌 Account Director (New South Wales)
🏢 Wieden + Kennedy
📍 New South Wales