Cx Design Researcher -- Shape City Services (South Australia)

Cx Design Researcher -- Shape City Services (South Australia)

21 Aug
|
City Of Casey
|
South Australia

21 Aug

City Of Casey

South Australia

Job Description
City of Casey is seeking a CX Design Researcher to shape customer experiences across service areas. You'll uncover insights, map journeys and bring customer stories to life through engaging visual storytelling, working with the CX Design Lead to prioritise improvements.
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You'll conduct qualitative and quantitative research, analyze data and present findings, collaborating with cross-functional teams to align on customer needs and future state concepts.
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📌 Cx Design Researcher -- Shape City Services (South Australia)
🏢 City Of Casey
📍 South Australia

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