Job Description
PACK & SEND are seeking anexperienced Logistics Co-ordinator/Sales Assistantfor the PACK & SEND Service Centre in Surry Hills/Chippendale. This is a busy customer-focused Service Centre seeking an experienced freight/logistics professional, who has worked within a similar fast-paced environment.
n
The position is CASUAL, however, has the potential to become a permanent position for the right candidate/s. You must be available to work days (and evenings during peak periods) and Saturdays, in line with rostering requirements.
n
The hours will be Monday to Friday: 08:*******:30
n
Alternate weeks then:
n
Monday to Friday: 11:*******:30
n
Saturday: 08:*******:00
n
This role entails the following responsibilities:
n
Operations
n
n
Arranging and performing pick-ups and deliveries with PACK & SEND branded vehicle
n
Weighing, measuring and consigning all packages correctly
n
Packaging all consignments correctly using professional packaging techniques to minimise warranty claims and to ensure safe delivery
n
Complete all administrative tasks assigned in a timely manner to ensure the smooth running of the Retail Service Centre
n
Embrace and adhere to the Company's "No Limits" culture
n
Tracking and tracing consignments as instructed by the Store Manager and issuing delivery confirmations
n
Servicing and maintaining equipment
n
Maintain good relationships with suppliers and their delivery drivers
n
Assist the Store Manager with the sales aspects of the business in accordance with the business system outlined in PACK & SEND's Confidential Operations Manual
n
Professional handling of Over-The-Counter-Sales, telephone sales, web estimate requests and online sales transactions
n
Providing exceptional levels of customer service
n
Assisting customers with professional advice, pricing, and selling our range of logistics, freight and packing solutions in person, over the phone, and through other communication channels




n
Making phone calls, sending emails, and communicating with customers and suppliers dailyli>
n
Invoicing, consigning parcels, and freight management using our computer systems
n
Tracking and tracing consignments on our system and resolving delivery/customer issues
n
Helping with the lifting, measuring and packing of items, from small parcels to large
n
Completing various administrative tasks within agreed timeframes to ensure the smooth running of the Retail Service Centre
n
Driving a PACK & SEND van to local locations for pick up and deliveries. Must have a driver's licence to drive a PACK & SEND van.
n
n
Full training will be provided for the successful candidate with access to comprehensive operation guides, world-class training material and ongoing coaching, development, and support.
n
PACK & SEND is a respected global company in the parcel, freight, and eCommerce logistics sector, operating over 150 Retail Service Centres across Australia, Current Zealand, and the United Kingdom.
n
Skills and experience
n
The successful candidate will have the following:
n
n
Logistics Expertise: Solid understanding of domestic and international freight networks and customs requirements.
n
Attention to Detail: High precision in documentation and a "right first time" approach to packing fragile goods.
n
Efficiency: Ability to manage high volumes and tight dispatch deadlines without compromising quality.
n
Physical Capability: Ability to lift items weighing up to 25kg and operate basic warehouse equipment (hand trolleys, tape dispensers, etc.).
n
Organisational Skills: A methodical and demonstrated approach to prioritising tasks in a fast-paced retail/warehouse hybrid environment.
n
n
Good communication skills both written and verbal
n
Well-presented and have excellent work ethics
n
Self-driven and have strong customer focus skills and experience
n
Enthusiastic and energetic
n
Flexible availability to work various shifts.
#J-*****-Ljbffr

📌 Logistic Coordinator (New South Wales)
🏢 DDA LOGISTICS
📍 New South Wales