Prosperosa is a mental health-focused NDIS provider supporting participants across community access, in-home supports and Supported Independent Living (SIL) environments.
We work primarily alongside participants living with psychosocial disabilities, mental health conditions and complex support needs. Our approach is recovery-oriented, trauma-informed and person-centred, with a solid focus on dignity, independence, emotional safety and meaningful community participation.
About the Role
We are seeking compassionate, proactive and emotionally mature Mental Health Support Workers to join our growing team.
This is a hands-on role supporting participants across community-based supports, individual supports and some SIL environments. Supports may include:
community access and social participation
transport and appointments
emotional support and recovery-oriented engagement
daily living assistance and routine support
household tasks completed alongside participants
documenting progress notes and incidents
This role is not suited to workers seeking passive support shifts. Staff are expected to actively engage with participants,



contribute to support routines and provide meaningful person-centred support.
What We're Looking For
Successful applicants will:
have experience in mental health, disability or community services
remain calm and professional under pressure
maintain strong professional boundaries
have excellent communication and interpersonal skills
be reliable, proactive and team-oriented
be comfortable supporting participants with psychosocial disability and behavioural complexity
work confidently both independently and within a team
Desirable
Certificate III or IV in Individual Support, Mental Health or Community Services
Mental Health First Aid
Trauma-informed practice knowledgeExperience in psychosocial disability supportsMedication competency training
Why Join Prosperosa?
Supportive leadership team
Mental health-focused participant cohort
Ongoing training and supervision
Diverse community and support-based shifts
Meaningful and relationship-based support work
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📌 Mental Health Support Worker (Queensland)
🏢 Prosperosa
📍 Queensland