Our client is seeking a motivated and customer-focused Customer Service Representative to join their successful and quick-paced sales team based in Mayfield.
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This is an exciting opportunity to join a well-established business where you will play a key role in supporting field sales staff while delivering exceptional customer service to clients across a range of industries.
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About the Role
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In this position, you will be responsible for providing day-to-day commercial and customer support while building strong relationships with both internal teams and external customers.
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Key Responsibilities
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Manage day to day customer enquiries and inbound calls
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Prepare quotations, tenders, and commercial proposals
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Follow up quotes and assist in converting opportunities to orders
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Handle customer complaints, cancellations, and claims professionally
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Support Business Development Managers with prospecting and lead generation
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Liaise with internal teams to ensure customer requirements are met
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About You
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Strong communication and customer service skills
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Good computer skills and confidence using IT systems and CRM platforms
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Robust attention to detail and organisational skills
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A mechanical aptitude or interest in technical products will be highly regarded
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What's on Offer
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Stable full-time prospect with a respected industry leader
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Supportive and team-oriented environment
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J-18808-Ljbffr
📌 Customer Service Representative New South Wales
🏢 Maxwell Apprentices
📍 New South Wales
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