Customer Service Team Lead Claims & Advocacy Williamstown

Customer Service Team Lead Claims & Advocacy Williamstown

22 Aug
|
Auto & General
|
Williamstown

22 Aug

Auto & General

Williamstown

Job Description

Auto & General Holdings Pty Ltd in Australia seeks a Frontline Team Leader to drive a high-performing Customer Service Officers team, delivering exceptional service and effective claim resolution across the customer journey.

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You will coach the team, monitor performance, conduct reviews, and support claim reviews and authorisations in line with policy. You will champion a risk-aware culture and advocate for vulnerable customers while enabling development and recognition.
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📌 Customer Service Team Lead Claims & Advocacy Williamstown
🏢 Auto & General
📍 Williamstown

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