We're seeking a proactive and detail-focused Safety/RTW Coordinator to join our national Safety function. This role is central to WHS, coordinating and supporting end-to-end Incident and Injury Management ensuring Zoom remains compliant across NSW.
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You'll work closely with multiple Zoom branches, a range of host clients, insurers and external Rehab providers to coordinate and manage positive outcomes for all stakeholders. It's a role with real variety, meaningful impact, and interaction with various stakeholders.
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If you enjoy coordinating processes in a dynamic and ever-changing environment, helping workers through the RTW process, assisting internal teams and thrive in a fast-paced setting, where professionalism and a sense of humour comfortably coexist, you'll settle in well.
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Key Responsibilities
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Liaise with internal and external stakeholders and employees on a range of safety and RTW related matters.
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Accurate incident reporting and investigation.
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Liaise with injured workers, treating providers, case managers and internal teams.
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Attending GP appointments.
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Provide guidance and light training to branches (occasional regional and interstate travel required may be available).
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Support early intervention and promote secure, sustainable return-to-work outcomes.
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Identify opportunities for process and system improvements.
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Site inspections in Zoom branches and host client sites.
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Compliance management
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About You
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Experience in RTW coordination and safety including compliance and site inspections.
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Clear, confident communication skills and the ability to navigate sensitive situations.
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Strong level of resilience.
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Strong relationship building skills.
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High attention to detail and robust administrative capability.
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Organised, solutions-focused and comfortable working independently.
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Relevant RTW or safety qualifications are desirable.
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What You Can Expect
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Exposure to teams and stakeholders across NSW
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Exposure to a vast range of host sites across multiple industries
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A role with genuine impact on people's recovery and experience.
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Opportunities to develop your technical and operational skills.
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A work environment that values professionalism and positive humour in equal measure.
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J-18808-Ljbffr
📌 Safety/rtw Coordinator New South Wales
🏢 Zoom Recruitment
📍 New South Wales
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