Job Description
Strategic Client Partnerships | Global Media Agency | Higher Education
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Build long-term client partnerships. Lead strategy. Shape the future of Higher Education marketing.
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If you're an experienced agency Account Director who enjoys building trusted client relationships, leading strategic conversations and working alongside an exceptional team, this could be the opportunity you've been looking for.
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We're partnering with a global media agency that's become the market leader within the Higher Education sector. With continued year-on-year growth, they're looking for an Account Director or Senior Account Director to join their Sydney team and help deliver world-class campaigns for some of Australia's leading universities.
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This is a genuine opportunity to become a strategic advisor to your clients rather than simply managing campaign delivery.
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What you'll be doing
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You'll take ownership of a portfolio of key client accounts, building long-term partnerships while working closely with media specialists to deliver outstanding campaign outcomes.
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Your role will include:
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Leading strategic client relationships and becoming a trusted advisor.
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Working closely with internal media specialists across Paid Search, Paid Social, Programmatic and ATL.
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Helping clients solve business challenges through innovative media strategies.
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Leading quarterly and annual business reviews.
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Identifying opportunities to grow existing accounts.
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Managing campaign delivery while maintaining exceptional client service.
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Mentoring and supporting junior Account Managers.
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Collaborating with strategy, planning and investment teams to deliver integrated campaigns.
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Contributing to new business opportunities and agency growth.
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About You
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You'll probably have:
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4-5+ years' experience within a media agency client services role.
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Experience managing complex client relationships.
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Strong understanding of integrated media campaigns.
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Confidence presenting to senior stakeholders.
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Commercial awareness and a natural ability to identify opportunities for growth.
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Excellent communication and presentation skills.
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A collaborative leadership style with experience mentoring junior team members.
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A genuine passion for building long-term client partnerships.
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Experience across Higher Education is a bonus, but certainly not essential. What's more important is your curiosity, strategic mindset and enthusiasm for working within a specialist sector.
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Why this opportunity stands out
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This isn't a traditional agency role where you're constantly firefighting.
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You'll join a business that has built its reputation through long-term client relationships, exceptional service and genuine collaboration.
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You'll be part of a team that:
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Has grown consistently year-on-year.
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Partners with some of Australia's leading universities.
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Values strategic thinking over transactional account management.
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Invests heavily in career development.
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Offers genuine career progression as the business continues to expand globally.
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Enjoys a highly collaborative, supportive culture where everyone works together to deliver the best outcomes for clients.
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If you're looking for a role where you can build meaningful client partnerships, continue developing your leadership skills and work with a genuinely high-performing team, we'd love to hear from you.
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📌 Senior Account Director | Global Media Agency | $130-150K + Super And Bens (New South Wales)
🏢 Big Wave Digital
📍 New South Wales