Job Description
Alice Springs, Australia | Posted on 10/11/2022
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Location -Alice Springs, Northern Territory, Australia.
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Tasks and Responsibilities
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determining software andhardware requirements to provide solutions to problems
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responding to inquiries aboutsoftware and hardware problems
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adapting existing programs tomeet users' requirements
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installing and
downloadingappropriate
software
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ensuring productive use ofapplications and equipment
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designing and
maintainingwebsites
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repairing and
replacingperipheral
equipment such as terminals, printers and modems
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may work in a call centre
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Requirements
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AQF Associate Degree, AdvancedDiploma or Diploma
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At least three years ofrelevant experienceand/or relevant vendor certification
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Experience in telephone-basedIT Support/operations
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Relevant
Industrycertifications
would be highly regarded
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Ability to resolve issues asthey arise and provide effective solutions
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Employer Sponsored Visa.
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Permanent Residency (PR)pathway after 3 years of employment.
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