Job Description
We are seeking an experienced People & Culture Manager to lead the people function across a growing franchise network based in North Sydney. This is an exciting opportunity to influence culture, support business growth, and provide hands‐on HR leadership across both corporate and franchised operations.
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About the Role
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Reporting to the General Manager - People you'll partner closely with franchisees and support office teams to deliver practical and commercially focused people solutions.
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You'll play a pivotal role in shaping culture, supporting workforce growth, managing employee relations, and ensuring compliance with Australian employment legislation and industry awards.
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Key Responsibilities
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Drive People & Culture initiatives that support business growth and performance.
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Foster a positive, values-led and high-performing workplace culture.
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Lead employee engagement, recognition and retention initiatives.
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Coach and support operational leaders to build their people leadership capability.
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Employee Relations & Compliance
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Provide expert advice on Australian employment legislation and workplace relations.
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Manage employee relations matters including investigations, grievances, misconduct and performance concerns.
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Support compliance with the Fair Work Act, NES and relevant Modern Awards.
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Partner with franchisees and leaders to ensure best-practice people management.
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Maintain HR systems, reporting and workforce data.
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Analyse key people metrics including turnover, engagement and recruitment trends.
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About You
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You'll be a proactive and approachable HR leader who can balance commercial outcomes with people-focused solutions.
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You'll bring:
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Experience in HR, Employee Relations or People & Culture leadership roles
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Strong knowledge of Australian employment law, Fair Work legislation and Modern Awards
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Experience managing employee relations matters and workplace investigations
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Background in hospitality, QSR, retail, franchise or multi-site operations highly regarded
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Strong stakeholder management and influencing skills
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Experience working with HRIS and workforce management systems
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Excellent communication, coaching and problem-solving abilities
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Why Join Us?
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Prospect to make a genuine impact across a growing franchise network.
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Collaborative and supportive leadership team.
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Broad and varied role combining strategy and hands‐on delivery.
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Dynamic, people-focused environment.
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Career growth and development opportunities.
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Hybrid Work - anchor days Tuesday, Wednesday and Thursday
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📌 Human Resources Manager (New South Wales)
🏢 Method Recruitment Group
📍 New South Wales