Client Care Coordinator I Veterinary Receptionist Part time Riverbank Animal Hospital RR-*****
Client Care Coordinator
I
Veterinary Receptionist
At Riverbank Animal Hospital, we believe the experience we provide our clients is just as important as the care we providefortheir pets.
As our large hospital continues to grow, we are excited to share a new part-time chance to join our team.We're looking for someone who is warm,wellorganised, compassionate, and genuinely enjoys helping peopleand pets. If you love building relationships, thrive in a busy environment and want to make a difference every day, we'd love to meet you.
What you'll be doing
Demonstrated experience working in a direct client facing position in a veterinary or medical environment
Ability to coordinate animal medical cases and priorities with the veterinary team
Experience managing appointment books and scheduling software
Ability to engage and educate clients on our services and wellness programs
Advanced account skills managing estimates, invoicing and payment options
Maintain standards of care through records, reminders and recalls
Excellent verbal and written communication with both clients and team members
Maintaining information and records in accordance with our privacy standards
Vibrant, compassionate and warm nature to put our clients and pets at ease
Coordinate our social media, campaigns and google requirements




Maintain work health and safety compliance with visitors, suppliers and trades
Ensure our reception and waiting area is always clean and well presented
Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention. You should have a natural love for animals and strive for a stress-free environment.
About you
Outstandingfront of house andcustomer service skills
A friendly and positive attitude, with excellent communication skills
Excellent organisation, ability to multi-task with attention to detail
Demonstrated experience in booking systems, digital platforms and social media
The ability to remain calm and organised in a fast-paced environment
A genuine love ofteamwork and animal care.
Why you will love working with us
At Riverbank Animal Hospital, we're proud of the culture we've created. We work hard, support each other, and genuinely enjoy what we do. We believe in kindness, teamwork, and alwaysstriveto provide the very best care for our patients and their families.
We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.
We'd love to hear from you
If this sounds like an opportunity you've been looking for, we'd love to hear from you.
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📌 Client Care Coordinator I Veterinary Receptionist Part Time Riverbank Animal Hospital Rr-10692 (South Grafton)
🏢 Vetpartners
📍 South Grafton