Member Experience Team Lead Contact Centre New South Wales

Member Experience Team Lead Contact Centre New South Wales

22 Aug
|
Police Bank
|
New South Wales

22 Aug

Police Bank

New South Wales

Job Description

Police Bank is seeking a dedicated Member Experience Team Leader to guide our Retail contact centre. You will coach a team to deliver friendly, accurate, and effective service across phone, email and web chat channels, while building a positive team culture.

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The role requires in-office presence a minimum of three days per week. You will coach, develop and support team members, ensuring outstanding member outcomes and smooth processes.
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📌 Member Experience Team Lead Contact Centre New South Wales
🏢 Police Bank
📍 New South Wales

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