Sales Representative - Call Centre
Sell.
Connect.
Deliver Great Customer Experiences.
Turn Conversations Into Sales
At 4WD Supacentre, home ofAdventure Kings, we help everyday Aussies get adventure ready with great-value 4WD, camping and outdoor gear.
We're looking for an energetic and results-drivenSales Representativeto join ourCall Centre team in Mitchell, Canberra.
This is a phone-based sales role for someone who loves talking to customers, identifying what they need and turning conversations into solutions and sales.
If you're competitive, customer-focused and motivated by achieving targets, we want to hear from you.
Your Mission
As a Sales Representative, you'll be responsible for delivering an exceptional customer experience while maximising sales opportunities across our product range.
You'll be responsible for:
Managing inbound and outbound customer sales conversations
Identifying customer needs and recommending suitable products and solutions
Maximising sales opportunities through a holistic approach to selling
Working towards and exceeding individual sales KPIs and targets
Providing exceptional customer service across every interaction
Building strong, long-term relationships with customers
Creating a positive and professional customer experience
Developing strong knowledge of our products, promotions and their applications
Professionally managing customer concerns and grievances
Working closely with Sales, Warehouse and Claims teams to support customer outcomes
Following company procedures relating to security, loss prevention and WHS
You're Our Kind of Legend If...
You have experience insales, call centres, retail or customer service
You enjoy working in a target-driven sales environment
You're confident communicating with customers over the phone
You know how to identify customer needs and turn opportunities into sales
You're motivated by achieving and exceeding KPIs
You have excellent communication and relationship-building skills
You bring an enthusiastic and positive attitude to work
You're comfortable learning a broad product range
You can professionally handle challenging customer conversations
An interest in4WD, automotive, camping or outdoor productswould be highly regarded
Why Join 4WD Supacentre?
Join one of Australia's leading 4WD, camping and outdoor retailers
Work with the Adventure Kings product range
Develop your sales and product knowledge
Be part of a supportive, performance-driven team
Staff discounts across our product range
Chance to build your career within a growing national business
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