Account Manager (Brisbane)

Account Manager (Brisbane)

21 Aug
|
Brennan It
|
Brisbane

21 Aug

Brennan It

Brisbane

Be part of the team transforming business technology into impactful solutions.
True performance for our customers starts with a true belief in our people.
It's why we've structured our business to help our teams, and their talents, shine bright.
It's why we've created a workplace where people of all backgrounds, beliefs and experiences are warmly welcomed and always empowered.
And it's why we've built an organisation where real innovation, fed by passion and cultivated by collaboration, makes a genuine impact.
Because the innovative technology solutions we build, deliver and manage are only as smart as the people that power them.
What our team say
David Vernon
Field Services Engineer, Brennan Australia
"With it's incredible team culture, supportive environment, and opportunities for growth, Brennan is a phenomenal place to work. I'm proud to be part of a team that values growth and collaboration and empowers women to thrive."
"Starting with Brennan as an intern was an exciting experience. Talented professionals mentored and guided me at every step, helping me hone my technical skills, gain hands‐on experience, and prepare me for more complex tasks. So much so that when I transitioned to become a Systems Engineer, I really felt the continuous learning opportunities and company support had helped make it possible."
"From my very first hour, I've felt seen and welcomed at Brennan and have been humbled by the support provided by my peers. In addition, our ongoing collaboration with Microsoft enables our teams with the best of their toolsets."
Technology Governance Manager, Brennan Australia
"Every day brings something new at Brennan, ensuring there is never a dull moment. It offers great opportunities for learning and growth. And the recognition for my efforts makes me feel valued and motivated."
"The culture at Brennan is exceptional, with colleagues always eager to offer support and efforts consistently recognised and appreciated."
Security Engineer, Brennan Sri Lanka
"Working for Brennan means being at the forefront of technological innovation. We are fortunate to be part of a dynamic, collaborative and supportive team that truly values creativity and progress."
Head of Operational Technology, Brennan Australia
"Brennan is a company that truly values its people. Its strong customer focus and integrated values create an environment where learning and growth are consistently encouraged. The people‐first policies foster belonging and inspire continuous improvement. Brennan is a place where efforts are recognised, and there are so many opportunities to thrive."
Pradeep Musham
"Working at Brennan has been exceptional. Starting as an IT intern, I was guided through new challenges and given a wide range of learning opportunities. Making the experience even more remarkable is how women are welcomed and encouraged to thrive.



A culture of inclusivity coupled with a growth‐oriented approach has made Brennan an ideal place to launch and develop my career."
"Brennan is a place I can grow, personally and professionally. The Women Rising program and leadership training have been amazing opportunities, and I really appreciate the supportive environment and positive culture within the business."
Janet Rai
Global offices.
Local colour.
With an international footprint, global ambitions and our deeply connected and collaborative teams, we're making our mark on the world.
We're headquartered in Sydney, welcome talent from anywhere, and champion the vibrant local cultures wherever we have offices, with benefits and work values tailored to match.
Company divisions
Our Teams
Extraordinary people.
Diverse teams.
Shared purpose.
Find your space and place at Brennan.
Genuine recognition?
Too true.
Rewards.
Recognition.
Relaxation.
We don't just pay them lip service.
They're hardwired into our culture.
Awarded to our top performers, outstanding contributors, and those who truly live our values, Brennan's Daredevils is our annual, all‐expenses paid, overseas trip open to every team member in every Brennan office around the world.
From jetting off to San Francisco, sitting trackside at Singapore's F1 weekend, or snowboarding in New Zealand (to namedrop just a few), Daredevils is how we show our true gratitude – and your chance to bask in well‐earned glory.
Company values
Real values that drive
true performance
Technology never stands still.
Neither do we.
It's why we foster a culture of collaboration and commitment, ownership and improvement to make our lives – and those of our clients – better than they were yesterday.
Here's how.
True opportunities, open now
Explore our open roles and join the team transforming business technology.
Account Manager
Key Account Manager
Brisbane
Permanent / Full Time
20/8/2026
Drive customer experience while delivering patch retention & growth
Previous MSP experience delivering complex services is highly beneficial
Brennan.
Where true performance thrives.
At Brennan, we believe thathowtechnology is delivered is every bit as important aswhatthe technology is.
We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It's a claim backed by our
True Performance System
– a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
Why join Brennan
True performance for our customers starts with a true belief in our people.




It's why we've structured our business to help our teams, and their talents, shine bright.
It's why we've created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered.
And it's why we've built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.
True rewards
In addition to competitive remuneration, Brennan offers extensive advantages, including:
Training and certification bonuses
Culture Awards that recognise excellence
Brennan Daredevils – our annual, all‐expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities
Discounted hardware and software
An environment that embraces learning and development
The Role
In this role you will find yourself managing a portfolio of customers across the entire Brennan solution stack, ensuring they receive a seamless experience at every interaction.
The role will have two primary responsibilities: driving the customer experience and ensuring patch retention and growth to meet set targets.
The successful candidate will have to have a good balance between customer service, commercial acumen and a strong desire to achieve set targets.
Key Responsibilities:
Engage directly with customers to identify new business opportunities, including cross-sell and up-sell prospects.
Serve as the primary customer-facing contact for a defined portfolio across Brisbane.
Build a deep understanding of each customer's business, lead strategic planning sessions, road mapping activities and workshops to demonstrate how our technology can address their goals and challenges.
Prepare high-quality proposals, contracts and tender responses for customers within your portfolio.
Manage bids end-to-end, collaborating closely with Presales, Service Delivery and leadership teams to design solutions aligned to customer requirements.
Continuously develop expertise across our product range and clearly articulate value propositions to customers.
What skills and experience you bring:
Minimum of 5 years' experience in IT account management.
Prior experience working within an MSP, Service Integrator, Consulting or outsourced service delivery environment.
Strong consultative sales background with the ability to uncover and shape customer requirements.
Experience presenting, influencing and engaging effectively at C‐suite and senior executive levels.
Commercial exposure and/or experience with Presales or Solution Architecture across multiple domains, including IT, cloud, data, networking, unified communications, voice, or telephony.
We welcome candidates from diverse backgrounds and career paths.
If you meet most, but not all of the criteria, we still encourage you to apply.
Note:
As part of our hiring process, you will be required to undertake a National Criminal History Check.
Brennanis an equal opportunity employer.
#J-*****-Ljbffr

📌 Account Manager (Brisbane)
🏢 Brennan It
📍 Brisbane

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: account manager (brisbane) / brisbane

Subscribe to this job alert:

Get the latest job offers by email for: account manager (brisbane) / brisbane