Hybrid It Service Desk Pro Level 1–2 Healesville

Hybrid It Service Desk Pro Level 1–2 Healesville

22 Aug
|
Redwolf Rosch
|
Healesville

22 Aug

Redwolf Rosch

Healesville

Redwolf Rosch Pty Ltd in Caulfield, VIC, seeks an IT Service Desk Officer to deliver frontline Level 1–2 support in a hybrid onsite/remote setup. You will troubleshoot desktops, laptops, mobile devices, and collaboration tools, logging incidents in an ITSM system and adhering to ITIL processes.

The role emphasizes customer-focused problem solving and timely ticket resolution. Ideal candidates have ITIL experience, M365 and Windows 11 expertise, Entra ID, and basic networking knowledge.
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📌 Hybrid It Service Desk Pro Level 1–2 Healesville
🏢 Redwolf Rosch
📍 Healesville

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