Exciting opportunities for career growth to replace Opportunities to grow as the business continues to expand.
If you work in customer service within the building or window industry, you'll know the role is about far more than answering phones.
It's about solving problems, helping customers keep projects moving, and working with a team that understands the pace of the industry.
At
Southern Star Windows & Doors
, our business is growing - and that growth is creating opportunities within our Customer Service team.
We are currently looking for
an experienced Customer Service Representatives
to join our team as we continue to expand.
Attractive salary package.
Monday to Friday hours.
Exciting opportunities for career growth to replace Opportunities to grow as the business continues to expand.
If you work in customer service within the building or window industry, you'll know the role is about far more than answering phones.
It's about solving problems, helping customers keep projects moving, and working with a team that understands the pace of the industry.
At
Southern Star Windows & Doors
, our business is growing - and that growth is creating opportunities within our Customer Service team.
We are currently looking for
an experienced Customer Service Representatives
to join our team as we continue to expand.
About Us
Southern Star is one of Australia's leading manufacturers of timber and aluminium windows and doors.
Our Group includes:
Southern Star Aluminium Windows & Doors
Canterbury Timber Windows & Doors
Southern Star Glass
Mana Doors
Over many years we've built strong relationships with builders of all sizes, and homeowners across Australia, and demand for our products continues to grow.
As a result, we are expanding our customer service team to ensure we continue delivering the level of support our customers expect.
The Role




Customer Service sits at the centre of our business.
Our team works closely with customers, production and internal teams to ensure projects run smoothly and questions are answered quickly.
Your day will involve:
Responding to customer enquiries via phone and email
Helping customers with product information and order details
Working with customers to keep their projects running smoothly
Investigating and resolving issues quickly and professionally
Working closely with production and internal teams to get things done
Keeping accurate records of interactions and updates
Building strong relationships with our customers who rely on us
It's a fast-moving workplace where
clear communication and good judgement make all the difference.
What We're Looking For
We're looking for people who take pride in their work and enjoy helping customers.
Ideally you will have:
Experience in a
customer service role
, within window and door manufacturing, construction or the building industry
Strong communication skills and confidence speaking with customers
The ability to stay organised and solutions-focused in a busy environment
A genuine team mindset — we support each other here
Solid computer skills and comfort using systems and software
Industry experience is highly valued, but attitude and approach matter just as much.
Why People Join Southern Star
People join Southern Star because they want to be part of a business that is
stable, growing and focused on the long term.
A supportive and experienced team environment
A well-established Australian manufacturing business
Ongoing training and development
Opportunities to grow as the business continues to expand
Competitive salary based on experience
Interested?
If you're working in customer service and would like to be part of a
growing Australian manufacturer with a strong future
, we'd love to hear from you.
#J-*****-Ljbffr

📌 Customer Service Representative (Geelong)
🏢 Southern Star Group
📍 Geelong