The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, quick-paced setting. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
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Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with robust written and oral communication.
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📌 Contact Centre Team Leader Lead, Grow & Perform Perth
🏢 Department of Employment and Workplace Relations
📍 Perth
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