Job Description

''Do you like the sound of a 4 day week and an opportunity to develop a broad solid skill set''.

n

Wide Span Sheds is an industry leader in the marketing, sales, design and fabrication of customised pre-engineered steel buildings.

n

This is an office-based role located at the national head office at Robina on the Gold Coast with fantastic modern facilities.

n

You will be a part of a energetic, professional and well established team that share a passion for delivering quality steel building solutions across Australia.

n

What you'll be doing

n

As we engineer, manufacture and deliver our clients recent steel buildings your focus will be workflow management to ensure customer satisfaction. This involves tasks such as:

n

n
Collaborating with colleagues from different departments to maintain or adapt to project needs.
n
Liaising with Supply Partners on progress, performance and quality of goods and services.
n
Efficient triaging of external and internal communication channels including emails, phone calls and voice messages.
n
Utilising problem-solving and decision-making skills to address issues effectively.
n
Providing both operational and administrative support.
n

n





About you

n

n
Proven ability working in an administrative time critical work environment.
n
Excellent written communication skills and well developed stakeholder engagement skills.
n
Confident communicating with internal business support teams.
n
Accuracy and high attention to detail.
n
A willingness to develop an understanding of semi-technical information.
n

n

What we offer

n

n
Working in a cross-functional environment to develop a broad skillset.
n
Gain a big picture understanding of how different parts of the business interconnect to deliver value.
n
Comprehensive training on our products and industry.
n
A supportive team with a customer-focused approach.
n
Most weeks are 4 days (5 days is periodically required).
n
Resumes supported with a Cover Letter will be favoured
n
Salary: $56,160 to $60,000 per year + super (depending on experience)
n
Schedule: 8.5 hours a day, generally working 4-days (Mon – Thu) plus one Friday per month.
n

n

Note:Steelx does not hire through recruitment agencies.
J-18808-Ljbffr

📌 Customer Support Representative City Of Gold Coast
🏢 Steelx
📍 City of Gold Coast