At West HQ, we offer more than just premier accommodation with luxurious touches.
Situated in the middle of Western Sydney, minutes from the M7 Motorway and only 45 minutes from Sydney's CBD, our location is unparalleled.
With 164 rooms, eight multi-purpose event venues and an on-site bar and restaurant, Novotel Sydney, West HQ is one of the best all-encompassing hotels in the country.
Full Time Salary
Complimentary Meal
Free Parking
Staff discounts and rewards
About the role:
The Assistant Manager reports directly into the Hotel Manager and is responsible across all departments for the day to day operations of the hotel, liaising closely with other department heads within the Hotel and West HQ on an as needs basis.
The role is primarily responsible for ensuring a high level of customer service, safety and security of guests and staff at all times.
Who are we looking for?




The ideal person will have previous experience in a leadership role and a strong understanding of hotel operations.
A person who has experience working with PMS, Opera or Fidelio would be highly regarded, however training is available for the right person.
Experience in the same or a similar role within the Hotel Industry
A passion to deliver great customer service
Excellent personal presentation and conduct
Superior communication skills
Intermediate computer and Microsoft suite experience
Availability days, nights and weekends (adaptable rosters)
Responsible service of Alcohol competency card (or willingness to obtain)
Full Australian work rights
If you are an experienced Hotel professional looking to join a friendly team
For more information visit /
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📌 Novotel Assistant Manager (New South Wales)
🏢 West Hq
📍 New South Wales