21 Aug
|
Brennan It
|
Melbourne
21 Aug
Brennan It
Melbourne
Be part of the team transforming business technology into impactful solutions.
True performance for our customers starts with a true belief in our people.
It's why we've structured our business to help our teams, and their talents, shine bright.
It's why we've created a workplace where people of all backgrounds, beliefs and experiences are warmly welcomed and always empowered.
And it's why we've built an organisation where real innovation, fed by passion and cultivated by collaboration, makes a genuine impact.
Because the innovative technology solutions we build, deliver and manage are only as smart as the people that power them.
What our team say
David Vernon
Field Services Engineer, Brennan Australia
"With it's incredible team culture, supportive environment, and opportunities for growth, Brennan is a phenomenal place to work. I'm proud to be part of a team that values growth and collaboration and empowers women to thrive."
"Starting with Brennan as an intern was an exciting experience. Talented professionals mentored and guided me at every step, helping me hone my technical skills, gain hands-on experience, and prepare me for more complex tasks. So much so that when I transitioned to become a Systems Engineer, I really felt the continuous learning opportunities and company support had helped make it possible."
"From my very first hour, I've felt seen and welcomed at Brennan and have been humbled by the support provided by my peers. In addition, our ongoing collaboration with Microsoft enables our teams with the best of their toolsets."
Technology Governance Manager, Brennan Australia
"Every day brings something new at Brennan, ensuring there is never a dull moment. It offers excellent opportunities for learning and growth. And the recognition for my efforts makes me feel valued and motivated."
"The culture at Brennan is exceptional, with colleagues always eager to offer support and efforts consistently recognised and appreciated."
Security Engineer, Brennan Sri Lanka
"Working for Brennan means being at the forefront of technological innovation. We are fortunate to be part of a dynamic, collaborative and supportive team that truly values creativity and progress."
Head of Operational Technology, Brennan Australia
"Brennan is a company that truly values its people. Its strong customer focus and integrated values create an environment where learning and growth are consistently encouraged. The people-first policies foster belonging and inspire continuous improvement. Brennan is a place where efforts are recognised, and there are so many opportunities to thrive."
Pradeep Musham
"Working at Brennan has been exceptional. Starting as an IT intern, I was guided through current challenges and given a wide range of learning opportunities. Making the experience even more remarkable is how women are welcomed and encouraged to thrive. A culture of inclusivity coupled with a growth-oriented approach has made Brennan an ideal place to launch and develop my career."
"Brennan is a place I can grow, personally and professionally. The Women Rising program and leadership training have been amazing opportunities, and I really appreciate the supportive environment and positive culture within the business."
Janet Rai
Global offices.
Local colour.
With an international footprint, global ambitions and our deeply connected and collaborative teams, we're making our mark on the world.
We're headquartered in Sydney, welcome talent from anywhere, and champion the vibrant local cultures wherever we have offices, with benefits and work values tailored to match.
Company divisions
Our Teams
Extraordinary people.
Diverse teams.
Shared purpose.
Find your space and place at Brennan.
Genuine recognition?
Too true.
Rewards.
Recognition.
Relaxation.
We don't just pay them lip service.
They're hardwired into our culture.
Awarded to our top performers, outstanding contributors, and those who truly live our values, Brennan's Daredevils is our annual, all-expenses paid, overseas trip open to every team member in every Brennan office around the world.
From jetting off to San Francisco, sitting trackside at Singapore's F1 weekend, or snowboarding in New Zealand (to namedrop just a few), Daredevils is how we show our true gratitude – and your chance to bask in well‐earned glory.
Company values
Real values that drive
true performance
Technology never stands still.
Neither do we.
It's why we foster a culture of collaboration and commitment, ownership and improvement to make our lives – and those of our clients – better than they were yesterday.
Here's how.
True opportunities, open now
Explore our open roles and join the team transforming business technology.
D365CE Senior Functional Consultant
IT & Telecomms
Melbourne
Permanent / Full Time
14/8/2026
Join Australia's largest privately owned system integrator
Own full E2E customer solutions
Start ASAP!
Why work for Brennan?
At Brennan, we aim to lead, not follow.
One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bringnew ideasto the table and see them thrive.
Our people are empowered, considerate, supportive, trusting and accepting, they are the cornerstone of the business.
Because of this approach, we have become the largest Australian owned systems integrator in Australia and continue to grow.
Brennan offers an excellentremunerationpackage and benefits including:
A focus on health and well-being - social club, sporting teams, health checks, poker, trivia nights and more!
A strong culture underpinned by values that are truly lived every day
An environment that embraces learning and development of all employees
Flexibility to work in the way that brings out the best in you
High levelsof reward and recognition for overachieving
Role summary
We are looking for a Senior Functional Consultant to lead the functional workstream on Dynamics 365 Customer Engagement implementations.
You will own requirements through to configured, tested and adopted solutions across Dynamics 365 CE applications, built on Microsoft Dataverse and the Power Platform.
This is a client-facing role where you will run discovery workshops, challenge requirements that push the platform away from out-of-the-box capability, and make defensible calls on configuration versus customisation versus process change.
Our preference is for this person to be located and work from Brennan's Melbourne office but we will also consider candidates in other Australian locations.
Key responsibilities
Discovery and design
Facilitate requirements and process-mapping workshops with stakeholders, translating outcomes into functional design documents, user stories and acceptance criteria.
Perform fit-gap analysis against out-of-the-box capability and clearly document where a gap requires configuration, low-code extension, or a change to the client's process.
Contribute to licence sizing and security-model design, including advising on the licence implications of design decisions
Configuration and delivery
Sales:
lead and opportunity management, business process flows, product catalogue and price lists, quote-order-invoice, forecasting, goals, sales sequences and the sales accelerator, and Copilot for Sales enablement.
Customer Service:
case management, queues, unified routing, entitlements and SLAs, knowledge management, service scheduling, the multi-session Customer Service workspace, and Omnichannel / Contact Center channels where in scope.
Customer Insights:
unified customer profiles, data unification and enrichment, segments and measures in Customer Insights - Data; real-time and segment-based journeys, triggers, forms and marketing assets in Customer Insights - Journeys.
Build model-driven app components: forms, views, charts, dashboards, business rules, Power Automate cloud flows, Power Apps components.
Manage solution layering, environment strategy and ALM discipline in conjunction with the technical team.
Configure and validate integrations that touch CE Dataverse connectors, Exchange/SharePoint and Teams integration, and ERP integration patterns.
Testing, deployment and adoption
Own the functional test plan, build test scripts, coordinate SIT and UAT, and triage and resolve defects.
Lead data migration mapping and validation from a functional standpoint.
Produce training material, run end-user and administrator training, and support hypercare and post-go-live stabilisation.
Practice contribution
#J-*****-Ljbffr
📌 Ce Senior Functional Consultant (Melbourne)
🏢 Brennan It
📍 Melbourne