Level 2 It Service Desk Analyst Troubleshooting New South Wales (Australia)

Level 2 It Service Desk Analyst Troubleshooting New South Wales (Australia)

22 Aug
|
ARA Group
|
Australia

22 Aug

ARA Group

Australia

Job Description

ARA Group in Northwest Sydney is looking for an experienced Level 2 IT Service Desk Analyst to join our energetic team. This full time role focuses on resolving IT incidents, maintaining documentation, and supporting MS Teams, Zoom rooms, and cloud-based phone systems.

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You will escalate to Level 3 when needed, contribute to project activities, mentor peers, and participate in a rotating shift roster between 6:00am and 5:30pm, with occasional interstate travel.
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📌 Level 2 It Service Desk Analyst Troubleshooting New South Wales (Australia)
🏢 ARA Group
📍 Australia

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