Lead platform operations for a business-critical enterprise Salesforce setting, managing senior engineers, platform enablement, major incidents, releases and continuous improvement.
Location : All acrossAustralia
Work Arrangement: Hybrid
Contract Duration: 12 months with one 12-month extension option
Security Clearance Requirement: Baseline or higher
Essential Tasks
Lead and manage Senior Platform Engineers supporting a critical enterprise CRM platform.
Drive Salesforce platform enablement, operational leadership and continuous improvement.
Coordinate major incident response, releases, testing, CAB activities and change governance.
Manage vendors and ICT stakeholders while strengthening platform security and resilience.
Key Criteria
More than 5 years’ experience leading and managing ICT support teams.
Experience supporting or managing complex CRM/business systems, including Salesforce.
Solid process development, documentation and implementation capability.
Proven stakeholder engagement, problem-solving and technical leadership experience.
Due to the nature of this workplace, Australian citizenship is required.
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