Job Description
The Belmore Hotel is one of Maitland's leading privately owned venues, recently renovated to set a new standard for customer experience in the area. We operate a busy restaurant, excellent gaming facilities and a thriving bar trade, catering to everyone from a quick business lunch to a great night out with friends. We pride ourselves on a culture of first-class service that positively impacts our customers, while consistently delivering profitable growth through an exceptional overall experience.
n
The Role
n
We're looking for a Gaming Manager who knows exactly what it takes to run a successful gaming room. You'll manage its day-to-day operation, driving service standards and performance with a high level of personal and qualified presentation, and applying both the skills you already have and new ones you're ready to develop.
n
This is a hands-on role that calls for a great temperament and strong time management, so you can run a demanding gaming room to a consistently high standard. You'll work a mix of morning, afternoon and evening shifts, and be part of the Hotel management team.
n
Main Responsibilities
n
n
Ensuring compliance and responsible gaming practice
n
Maintaining room presentation and atmosphere
n




Delivering the highest levels of customer service and building rapport with customers
n
Gaming clearance and reporting
n
Cash handling, bartending and machine troubleshooting
n
All aspects of beverage service for gaming customers
n
Duty Manager functions
n
n
About You
n
n
Flexible availability across morning, afternoon and evening shifts
n
Current NSW RSA and RCG certification
n
Strong customer focus and a genuine passion for hospitality, with the ability to build solid relationships with internal and external stakeholders
n
A hands-on, engaging leadership style, with the ability to manage, train and grow your team
n
A friendly, self-motivated personality with excellent people skills
n
A proven track record of meeting Key Performance Indicators
n
High attention to detail
n
Minimum 2 years' experience in a supervisory or similar role
n
n
This role offers an immediate start for the right candidate. It's a rare opportunity to take on a large, well-established venue with a strong following — if you're ready for your next challenge.
#J-*****-Ljbffr

📌 Gaming Manager (New South Wales)
🏢 seek.com.au
📍 New South Wales