Senior Client Success & Escalations Lead City Of Sydney

Senior Client Success & Escalations Lead City Of Sydney

22 Aug
|
Cushman & Wakefield
|
City of Sydney

22 Aug

Cushman & Wakefield

City of Sydney

Cushman & Wakefield is seeking a Senior Client Service & Escalations Manager in Sydney, NSW, to lead key government account activities. You will act as the main liaison between clients, operations and senior stakeholders, oversee escalations and drive service improvements across a diverse portfolio.

You will supervise two Client Service Managers, align service delivery with SLAs/KPIs, and enhance client outcomes while solving complex issues in a quick‑paced setting.
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📌 Senior Client Success & Escalations Lead City Of Sydney
🏢 Cushman & Wakefield
📍 City of Sydney

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