Job Description
About Our Client
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Our client is a high‐growth, highly regarded Australian organisation that plays a meaningful role in delivering essential services nationwide. Backed by strong leadership, ongoing investment in technology, and a genuinely people‐first culture, this is a business that values initiative, continuous improvement and doing things properly.
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Technology is seen as a critical enabler, not a cost centre — which means IT has visibility, influence, and the opportunity to make a real impact across the organisation.
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About the Role
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This is a Sydney‐based IT Support Administrator role offering an excellent blend of hands‐on BAU support and interesting project work. You'll be part of a collaborative IT function supporting a large, multi‐site user base while also contributing to upgrades, integrations and infrastructure improvements.
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The role is available immediately and would suit someone who enjoys variety — troubleshooting and supporting end users one moment, then working on systems, platforms or projects the next.
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Key aspects include:
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Providing high‐quality 2nd/3rd level IT support to a large user base
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Managing and supporting desktops, laptops, mobile devices and peripherals
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Supporting networks, servers (physical and virtual), and cloud environments
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Administering phone systems and VoIP platforms
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Contributing to IT projects including upgrades, migrations and integrations
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Playing a key role in improving service delivery and user experience
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The Successful Candidate
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You're a capable, self‐driven IT support professional who enjoys being close to the technology and the people who use it. You're comfortable working in a busy setting, can prioritise effectively, and take pride in delivering great service.
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You will bring:
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Solid experience in an IT support / IT administration role
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Strong troubleshooting skills across hardware, software and networks
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Experience with Windows servers, virtualisation and cloud platforms
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Exposure to networking, security concepts and backup solutions
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Excellent communication skills and a customer‐focused mindset
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A proactive attitude and the confidence to work autonomously and in a team
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What's on offer?
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$100,000 + Super
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Excellent mix of BAU and project work
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Supportive, well‐structured IT team
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Exposure to a large, complex environment with real scale
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Long‐term opportunity in a business that continues to invest and grow
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📌 Information Technology Support Technician (New South Wales)
🏢 Whizdom
📍 New South Wales