We are seeking an enthusiastic and motivated team player who is eager to learn and willing to assist wherever needed. You will have strong communication skills, excellent attention to detail, and a commitment to delivering high-quality outcomes.
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To be successful in this role, you will demonstrate:
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Robust communication and customer service skills
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Excellent organisational and analytical abilities
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High attention to detail and accuracy
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A proactive and positive attitude with a willingness to learn
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Previous experience in accounts receivable, administration, customer service, or the healthcare industry will be highly regarded but is not essential.
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Experience using Ultra and knowledge of the Medicare Perks Schedule (MBS) would be advantageous.
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This is an excellent entry-level prospect with full training provided, making it ideal for candidates looking to build a career in Accounts Receivable.
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Key Responsibilities
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Responding to patient invoice enquiries via phone and email
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Processing and managing Medicare and Private Health Fund claims, payments, and rejections
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Reconciling bank receipts, health fund remittances, and merchant payments against outstanding invoices
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Providing quotes to patients and processing payments over the phone
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Assisting with account follow-up and resolution of outstanding billing matters
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General administrative support as required
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