RESTAURANT MANAGER | PONY DINING THE ROCKS
Lead the floor.
Own the experience.
Be part of something iconic.
At Pony, dining is more than food on a plate. It's a sensory experience shaped by fire, atmosphere, and connection. For over 20 years, we've been known across Sydney for bold, fire-driven cooking, premium produce, and vibrant dining energy, a philosophy built around fire, flavour, and experience.
Our flagship venue at The Rocks is one of Sydney's most recognised dining destinations, and we're looking for an exceptional Restaurant Manager to lead from the floor and deliver the Pony standard every single service.
The Role
This is a hands-on leadership role where guest experience, team culture, and service excellence are the highest priority. You'll be at the centre of daily operations, running the floor, developing your team, and ensuring every guest leaves having had an unforgettable experience.
Reporting to the Group General Manager, you'll play a key role in driving consistent service standards, supporting revenue growth, and building a high-performance front-of-house team.
What You'll Be Doing
Lead and coordinate all FOH services across the dining room and bar
Drive exceptional, consistent guest experiences across every service
Manage floor flow, section allocation, and real-time decision making
Run pre-service briefings and post-service debriefs
Coach, develop,



and support supervisors and floor team members
Handle guest feedback, complaints, and service recovery with professionalism
Work closely with Reservations systems to execute bookings, events, and group reservations
Monitor labour against roster and shift budgets
Ensure accurate and effective use of Lightspeed POS, OpenTable, and Deputy
Identify upselling opportunities and drive average spend per head
What We're Looking For
Proven experience as a Restaurant or Assistant Manager in a premium or high-volume venue
Hands-on, floor-focused leadership style
Solid understanding of service flow, guest experience, and team development
Confident communicator with excellent problem-solving ability
Calm and organised under pressure
Solid working knowledge of POS, reservations, and rostering platforms
Genuine passion for hospitality, food, and wine
Impeccable presentation and attention to detail
What We Offer
A landmark Sydney venue with a loyal, high-energy guest base
Supportive leadership and a team that genuinely cares about the craft
Real opportunity to grow within the Pony Dining group
A culture built around excellence, accountability, and great hospitality
The Details
Availability required across evenings, weekends, and public holidays
#J-*****-Ljbffr

📌 Restaurant Manager (New South Wales)
🏢 Pony Dining the Rocks
📍 New South Wales