Job Description
We're seeking an enthusiastic and detail‐oriented Parts Interpreter to join our Warrnambool Branch on a full‐time basis.
In this customer‐facing role, you'll be a trusted point of contact for customers, helping them identify the right parts solutions while delivering outstanding service.
You'll combine technical knowledge, analytical thinking, and strong communication skills to ensure accuracy, efficiency, and a positive customer experience every time.
Working closely with the branch team, you'll play an integral role in supporting daily store operations and contributing to team success.
Key Responsibilities
Interpret customer requirements and recommend suitable truck, trailer, automotive, mechanical or electrical parts
Navigate catalogues, databases, and inventory systems to accurately source and order parts
Process sales transactions, invoicing, credits and warranty claims with precision
Communicate technical information clearly to customers with varying levels of product knowledge
Assist with packing, dispatch and occasional deliveries to support timely order fulfilment
Maintain showroom presentation, pricing accuracy, and merchandising standards
Monitor stock levels and support warehouse operations and inventory management
Work collaboratively with team members to ensure smooth branch operations
Resolve customer enquiries and issues professionally and efficiently
Contribute ideas to improve processes and enhance the customer experience




Required Skills & Experience
Previous experience as a Parts Interpreter, or robust exposure to automotive, mechanical or electrical parts
Proven customer service skills with strong verbal and interpersonal communication
Ability to confidently use cataloguing systems and inventory databases
High attention to detail with strong organisational and time‐management skills
Comfortable managing multiple priorities while maintaining accuracy
Analytical thinker with effective problem‐solving skills
Reliable, professional and team‐focused approach
Preferred Experience
Background in automotive retail, workshops, or trade‐based environments
Knowledge of vehicle systems, component compatibility, and parts identification
Experience with POS systems and order management software
Exposure to stock control processes and inventory procedures
Ability to work efficiently in a fast‐paced environment
LF licence highly regarded
Strong work ethic and adaptability
Commitment to delivering exceptional customer experiences
Collaborative mindset and willingness to support all areas of the branch
Ability to think outside the box to achieve the best outcome for customers
Benefits
Market competitive terms and conditions including a generous Branch Incentive Programme.
Training and development opportunities for a Parts Interpreter role.
An Employee Benefits program that offers discounts across the Bapcor Group.
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📌 Parts Interpreter (Warrnambool)
🏢 Bapcor
📍 Warrnambool