If you pride yourself on being a reliable, driven and self-motivated individual then we want YOU to join our SEQ Quarry Customer Service team based in our Milton Office.
n
We are seeking a Customer Service Agent to provide support for our customers in relation to quarry orders and general inquiries. In this opportunity, you will work off a rotating roster with shifts ranging between our opening hours of 5.45 am – 4.30 pm Monday to Friday and rotational roster for Saturdays, 5.45 am to 11 am. This is a fantastic prospect to gain experience in the construction industry by completing on the job training on processes and systems within a supportive team culture.
n
Your day will involve:
n
n
Receive quarry orders via email and phone and enter them into our systems in a exact and agile manner (with training provided)
n
Understand production capabilities of the Boral quarries and truck network, Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
n
Build professional relationships with customers and internal teams
n
n
What are we looking for?
n
n
Be a punctual, skilled and reliable team member,
joining your peers in the office - 5 days per week
n
Enthusiastic customer focus, willing to be an integral part of a busy and efficient customer service team
n
Exceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precision
n
Computer literacy required with experience with Microsoft Office Suite preferred
n
Proven ability to learn and meet the challenges of an ever-changing environment
n
n
What's on offer?
n
n
Opportunity for long term employment with a reputable company in a state of growth
n
Access to a variety of support networks including Boral Employee Assistance Program
n
An organisation who values your abilities and reward results that drive business success, share goals and celebrate individual and team success
n
We value your abilities and reward results that drive business success
n
Genuine prospect to develop and upskill through tailored succession planning into a variety of roles including sales, Logistics and our broader customer service team
n
Be a part of a fun and energetic team that celebrates wins with team lunches and incentives.
n
J-18808-Ljbffr
📌 Customer Service Agent Queensland (Australia)
🏢 Boral
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.