Osborne Richardson is assisting a Central Queensland council with the recruitment of a Project Administration Officer to join its Water & Waste Directorate on a fixed-term basis until June 2027. This is a fantastic chance for an experienced administrator to support a directorate that keeps essential water, wastewater and waste services running for a thriving regional community.
About the Role
Reporting to the Team Leader, you'll provide high-level customer service and administrative support across the Water & Waste Directorate, helping the team maintain compliance, manage assets, and deliver a outstanding experience for residents.
Key Responsibilities
Provide exceptional customer service to residents across water, wastewater and waste enquiries
Coordinate maintenance and retention of certification for the Integrated Management System
Coordinate legislative and regulatory compliance activities and reporting
Collect and analyse legislative and operational data
Develop and maintain policies, procedures, guidelines, templates and forms
Support coordination of asset management and investment decision-making
Coordinate meter reading for water rates notices
Provide administrative, procurement and financial support across the directorate
What You'll Bring
5+ years' experience in an administrative and customer service environment
High-level administrative skills across word processing, spreadsheets and correspondence
Strong customer service skills, including following up on outstanding requests
Excellent interpersonal and communication skills with internal and external stakeholders
Proficiency in MS Word, Excel and Outlook
Solid organisational skills, with the ability to set priorities and manage workflows
Experience in contract administration, including tender preparation and document management
Budgetary and financial experience highly regarded
Essential Requirements
Current C Class Open Queensland Driver's Licence
Certificate III in Administration/Business, or equivalent experience
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