Gippsland Water is hiring a Customer Care Representative to assist customers facing financial hardship and account issues. You’ll negotiate payment arrangements, identify assistance options, and help resolve complex account concerns with empathy and professionalism.
You will balance compassionate customer care with responsible credit management, supporting debt recovery activities and overall service delivery. Robust communication and problem-solving skills are essential.
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📌 Customer Care Specialist — Flexible & Impactful Support Traralgon
🏢 Gippsland Water
📍 Traralgon
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