Reporting to the General Manager, you'll take ownership of day-to-day venue operations across gaming, bar and bistro — leading your team, maintaining high standards, and helping drive the venue's ongoing growth.
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Responsibilities
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Overseeing the day-to-day operations of the venue
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Leading, coaching and supporting the team
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Delivering outstanding customer service and resolving customer concerns
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Ensuring compliance with gaming, liquor and workplace health & safety regulations
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Monitoring gaming and hospitality operations to maintain high standards
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Managing staff rosters and labour costs
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Supporting recruitment, training and employee development
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Assisting with managing cash handling, stock control and operational reporting
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Coordinating maintenance to keep the venue well presented
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Driving continuous improvement and contributing to business growth
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Supporting the General Manager as required
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About You
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Previous experience in a venue management, operations or senior supervisory role within gaming or hospitality
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Robust people leadership skills, with the ability to coach,
motivate and manage a diverse team
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Solid understanding of gaming and liquor compliance requirements
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A hands-on approach — comfortable on the floor and leading by example
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Robust organisational skills and the ability to manage competing priorities
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Desirable Qualifications
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Current Responsible Service of Gaming Certificate (RSG)
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Current Responsible Service of Alcohol Certificate (RSA)
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Victorian Gaming Licence
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What's on Offer
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Competitive pay, commensurate with experience
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Genuine chance for career progression
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How to Apply
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If you're ready to bring your leadership and operational skills to a great team, we'd love to hear from you. Click "Apply Now" and submit your resume and a short cover letter telling us why you're the right fit.
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📌 Operations Manager Red Cliffs
🏢 The Red Cliffs Club
📍 Red Cliffs
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