Sales Support - International Freight Forwarding

Leading Australian owned International Freight Forwarder and Logistics provider seeking an experienced Sales Support Skilled to join Head Office @ Taren Point. You will be assisting sales team by providing updated rates, quotes and ensuring competitive rates sourced from overseas agents, carriers, forwarders working as part of a team. This role involves sourcing rates either by email or phone from overseas and local carriers / vendors. You'll work closely with clients, overseas offices, internal and external stakeholders to provide exceptional customer service and exceed expectations. The role seeks a diligent and confident person to ensure quotes are sourced and provided in timely manner. Working closely with both customer service and forwarding department, ensuring efficient competitive and timely quoting as per clients requests and expectations.

ABOUT THE ROLE
Source rates for both export and import FCL, LCL, and airfreightwith airlines, carriers, overseas agents
Provide quotes in timely manner
Liaise with all parties (including overseas offices, airlines, CTO’s and transport contractors) to source competitive rates
Update system in timely manner - Cargowise1 .




Adhere to standardised procedures for administrative tasks, ensuring consistency and accuracy in data management.
Monitor, highlight, and action requested KPIs as outlined
Enter data into computer system and produce data/reports as required
Handle additional tasks as directed by management

ABOUT YOU
Minimum 2 years experience within thefreight forwarding industry locally required.
Experience with CargoWise1
Understanding of Import & Export - Sea/Air
Understanding of Incoterms
Previous experience in Customer Service / Sales Support - International Freight Forwarding a must!
A positive "can do" attitude, personable, energetic and communicative
Able to work under pressure in a time critical environment.
Well organized and effective.
Solid attention to detail

WHAT'S IN IT FOR YOU
Work for an Australian owned leading forwarder
Stable and growing business
Friendly and supportive team and management
Internal career progression
Free onsite parking

To qualify for this role you must have current local experience in Customer Service / Sales Support within International Freight Forwarding and have full working rights in Australia!
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📌 Sales Support International Freight Forwarding New South Wales (Australia)
🏢 Stone Freight Solutions
📍 Australia